Download the complete blue paper to stay ahead of the curve in a compliant way
Online retailers often struggle with a relatively high return percentage. How can you reduce the return flow of your web store? Do you have to reduce it? And perhaps the most interesting question: how do you do that cross-border? The Shopping Tomorrow Cross-Border (E-) commerce expert group focused on this return issue last year.
Shopping Tomorrow
Shopping Tomorrow is the digital commerce platform for all e-commerce professionals. Together we explore, research and contribute to the transformation of B2C and B2B retail. What is the influence of future developments in business models, customer journey, technology, etc. mean for employees, companies and the Netherlands in general?
In 2018, 630 ShoppingTomorrow experts – divided into 24 groups – studied various topics once again, related to online and offline shopping behavior within B2B and B2C markets. These bluepapers, written by professionals within the market, will hopefully give you practical tips, insights and best practices with which you can push your boundaries and take your company a step further towards the optimal customer experience.
What does this mean for you as a non-European retailer selling and shipping into Europe?
If a European customer orders something in your web shop and you don’t have an all-inclusive checkout with the right percentage absorbed for duties and taxes you will lose over 25% on your margin when you sell DDP (delivery duty paid) into Europe. If you are shipping DAP (delivery at place) you will start losing customers who will not return when they are surprised with unexpected, high and additional taxes leaving them with a very poor impression of your customer service.
In 2018, 630 ShoppingTomorrow experts – divided into 24 groups – studied various topics once again, related to online and offline shopping behavior within B2B and B2C markets. These bluepapers, written by professionals within the market, will hopefully give you practical tips, insights and best practices with which you can push your boundaries and take your company a step further towards the optimal customer experience.
If you want to know more, after you have downloaded the blue paper and if you want to double check if your cross border products already are taxable from the first cent? Just send an email to sales@goeucommerce.com and we are more than happy to schedule a call how we can help you solve these specific challenges in a compliant way.
